
A responsive website works fine for someone browsing on their phone. It falls apart fast for a field team that needs offline access, camera integration, and push notifications during a shift.
A native app can cache the day’s job list before a driver loses signal, capture a delivery photo in two taps, and sync the moment connectivity returns — none of which a mobile browser tab can reliably promise.
If your team’s job depends on connectivity that isn’t guaranteed, that’s the signal it’s time for a real app, not a better website.